Protect America FAQs

1. What is a home security system?

Home security systems are customizable electronic alarms that use components like wireless sensors, motion detectors, and other detectors to alert homeowners to the presence of an unwanted intruder. The most common types of security systems indicate when a window or door is opened, or simply detect motion.

2. Why do I need a home security system?

In addition to providing peace of mind, a home security system can help protect your family and home in the event of a break-in by alerting local authorities. In addition, a home security system can monitor your home for fire and floods as well.

3. How does a home security system work?

Security systems come in many different, customizable packages. Most often, the systems use wireless sensors that are placed on doors and windows, and motion detectors that are used within the house. The sensors and motion detectors send signals to a command station or keypad, which is monitored 24/7 by security monitoring professionals. In the event of an emergency, the monitoring facility will contact the proper authorities on your behalf.

4. Can I turn my system off if I’m expecting guests?

Yes, you have control over when your system is activated and deactivated, so it can be armed at your convenience.

5. An intruder has entered my house! How will I be notified?

If an intruder sets off the wireless sensors or detectors, the alarm will sound. After this occurs, the monitoring system will attempt to contact your home by phone and confirm, via a password, if it is a false alarm or a real emergency. If on the first attempt you are either not reached or the correct password is not provided, help will be sent immediately. After the emergency authorities are dispatched, the monitoring system will then contact any emergency contacts that you have on file.

6. What kind of equipment does Protect America use?

Protect America uses state-of-the-art equipment manufactured by General Electric. The security system includes the GE Simon 3 or GE Simon XT control panels, which homeowners use to activate and deactivate the alarm. Security systems can be customized to include wireless, motion-sensitive entry point sensors, 24/7 cameras, and even GPS tracking systems for cars. Protect America has many different pieces of equipment, and each system can be customized to fit your home or office.

7. Does Protect America monitor my home 24 hours a day, 7 days a week?

7. Does Protect America monitor my home 24 hours a day, 7 days a week? Yes, Protect America monitors your home 24/7 to help protect your family and home and give you peace of mind.

8. Do home security systems really deter burglars?

Yes, home security systems actually help deter burglars. Homes without security systems are about 3 times more likely to be broken into than homes with security systems*. Burglars are likely to move on to another home when they see evidence of a home security system because they often view home security systems as an unnecessary risk. * http://www.alarm.org/indinfo/quickfacts/system.html

9. Which system is best for my home?

Every home is different, and every security system should be customized to fit the home. For larger homes with multiple ground floor entrances, extra care should be taken to ensure that these doors and windows are protected. This is especially important if your home is surrounded by a great deal of large trees and shrubs.

10. Home security sounds great, but is it expensive?

Protect America offers many different affordable packages, from Copper to Platinum, and homeowners can choose what is right for them. All packages offer free lifetime equipment warranties and monthly monitoring rates under $39 a month. For most packages, there is no upfront cost for the equipment. Protect America offers cost savings over its competitors while still providing peace of mind through professional monitoring and state-of-the-art equipment.